Establishing the Disciplines Necessary for Scale

This session is part of the ScaleUp program, with sessions designed to help your business grow.

Discipline across the organization is a foundational requirement for scale. If you can build a “franchise-able business” then you can establish the capacity for nearly unlimited growth. This is not to say that you need to establish franchises. It’s about having the operational maturity to build repeatable, reliable processes. This is not something that culture takes care of. If you don’t have discipline in your organization, it won’t achieve sustainable scale. Growth will be sporadic and inconsistent.

In this fireside chat, Michael Stus from Canidium and Betsy Craig from MenuTrinfo discuss how they established operational discipline in their organizations.

Key takeaways from this session:

  • How to build reliable and repeatable processes.
  • Establishing operational policies, procedures, measurement and feedback processes
  • Making sure that your employees understand the requirements and can perform reliably

Thanks to Larry Chapman from Fort Collins Video ( for recording this talk.